Blog post

How to order from veradress.co.uk

1st May 2017Karol Bonneville

A short guide on the order process at Vera Dress

If you haven’t yet, please take a few minutes and check our About Us, Guarantee and Sizing articles for an in detail look at our company and services we provide to our valued customers. We thrive to provide a great shopping experience to everyone.

Categories
VeraDress offers dresses for nearly all special occasions which include wearing a formal dress. From standard evening dresses, dresses for proms to ball gowns, bridesmaid and wedding dresses. If you can’t find the dress style you desire, we can custom make a design for your needs.

Search & Filter
You can use the search and filter functions to narrow down the perfectly suitable style for yourself or another. You can pick between different filter options like color, price, length, fabric and much more.

Product Page
Once you land on the product page of the product you like. You can either choose the color of the dress on the image or a custom color from the listed colors that are available for that style.
For sizing please refer to our measuring guide on the product page or the more in detail article about sizing here. Note that the size chart isn’t standard sizing but only for reference, do measure yourself.
You can enter special requirements if you wish to add or remove the train, add or remove sleeves have the back cover on a backless dress etc.
With the latest arrival date, you can determine if you need us to expedite the order for a small extra fee.

Shopping Cart
Congratulations, you have reached the shopping cart, please review your order once again. On this page, you can see the chosen color, entered measurements and the expected processing time. If you are satisfied you can proceed to the checkout.

Customer Account
For order processing and tracking, you need to create a VeraDress customer account by entering your Name and E-Mail, followed by a password, after this is done you are going to be redirected to the checkout page.

Checkout Page
At the checkout page, you need to enter your shipping information including Name, Address, and your Phone number. You can pick a payment method and continue to the payment page.

Payment Page
At our secure payment processing page, you will be asked for your credit card information to make the payment. Please note that the billing and shipping country must be the same.
In case your payment has failed but you are sure that the provided billing/shipping information is correct and that you have enough funds to your payment account, it might be due to the bank seeing this order as unusual payment activity. In that case, you have to give your bank a call, ask them to release this payment for you and try again 10 minutes later.

Successful order
Great news! That was the last step towards your perfect tailor-made special occasion dress, you will soon receive a confirmation E-Mail and a processing E-Mail asking you to confirm the information we have received. As soon as we receive your reply, our workshop will start with your order.

Thanks for shopping with VeraDress!

Sincerely yours,

The VeraDress service team

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